Who it is for

Teams that completed a full-day session within the last year, or smaller offices that need a first introduction before committing to a longer programme.

Result

A shared vocabulary for spotting urgency tricks, plus two practiced responses for payment and visitor requests.

Included

  • Channel-focused briefing tailored to your site
  • Two live drills with group debrief
  • One-page reminder sheet for noticeboards or intranet

Excluded

Custom multi-day programmes and train-the-facilitator coaching (see our cohort offering).

Delivery

On-site in eThekwini and surrounding cities, or remotely when travel costs outweigh the session length.

Next step

Request a half-day slot.